FAQ – Frequently Asked Questions
1. What is EXIDEA GROUP?
EXIDEA GROUP is an international broker providing access to trading stocks, currencies, cryptocurrencies, indices and other assets through its own trading platform.
2. How do I start working with EXIDEA GROUP?
First, you need to register on the platform, verify your account and fund your account. After that, you can open trades and build your investment portfolio.
3. What is the minimum deposit to start trading?
EXIDEA GROUP offers a minimum deposit that is sufficient for a safe start, which is especially convenient for beginners.
4. Is there a demo account for practice?
Yes, the platform offers a demo account where you can test strategies and familiarise yourself with the tools without the risk of losing real money.
5. How does customer support work?
Customer support is available via email, phone and chat. Responses are quick, and staff are helpful in resolving issues of any complexity.
6. Is there a mobile version of the platform?
Yes, the platform has a web version adapted for mobile devices. It allows you to track trades and manage assets on the go.
7. How do I leave feedback about EXIDEA GROUP on our website?
Select the ‘Leave a review’ section, fill out the form with your rating and comments, enter your email address for feedback, and submit. Your review will appear after moderation.
8. Can I change or delete my review?
Yes, send a request to the email address for reviews listed in the contact section, indicating the necessary changes.
9. How can I contact GROUP CHECK support?
You can contact us by email at [email protected] or by calling the UK phone number listed in the ‘Contacts’ section. We operate in the GMT+1 time zone from 10:00 to 18:00.